Interpreting Services

An interpreting service is available to both inpatients and outpatients in a range of languages including British Sign Language.

They are available for booked appointments and for out-of-hours provision.

Face-to-face interpreting 

Interpreters are experienced and familiar with medical situations.  They are able to understand and interpret cultural-specific behaviours and support patients in their freedom to make informed decisions about their care and treatment.

Telephone-based interpreting 

Where interpreters have not been booked in advance or in emergency situations, an accredited provider of telephone-based interpreting (Language Line) can be used.

This service is available 24 hours a day, 365 days a year.

• If you are an inpatient please ask a member of staff about any interpreting services you need.
• For outpatient appointments please see your appointment letter for details on how to book an interpreter.