The In-house Catering Department manage all aspects of the patient and retail Catering services across the Trust including;

  • City Hospital
  • Sandwell Hospital
  • Rowley Regis Hospital
  • Leasowes Intermediate Care Centre
  • Sandwell Day Nursery

Catering retail outlets

Feeling peckish? Why not visit one of our outlets today!

Our catering retail outlets across sites offer a variety of hot and cold food and drink items, accommodating your dietary requirements.

Sandwell Hospital

Hallam RestaurantServing a selection of hot and cold meals, snacks and beverages. Self service continental breakfast bar and salad bar.Monday – Sunday:
7.30am – 6.30pm
Crumbles Sandwich BarServing a selection of handmade sandwiches and baguettes, freshly made to order. Located within Hallam Restaurant.Tuesday to Thursday:
11.30am – 2pm
Outpatients Costa CoffeeServing a selection of hot and cold snacks and beverages.Monday – Friday:
8.30am – 3.30pm
Main Reception Costa CoffeeServing a selection of cold snacks and hot and cold beverages.Monday – Friday:
8am – 8pm

Saturday and Sunday:
11am – 5pm

City Hospital

Arches CaféServing a selection of hot and cold meals, snacks and beverages.Monday – Sunday:
7.45am – 9pm
Coffee CultureServing a selection of hot and cold snacks and hot and cold beverages. Self service continental breakfast bar & salad bar. Monday – Friday:
7.30am – 5pm
Boaters Costa CoffeeServing a selection of hot and cold meals, snacks and beverages.Monday – Friday:
8am – 5pm
BTC CostaServing a selection of hot and cold snacks and beverages.Monday – Friday:
8.30am – 3pm

Rowley Regis Hospital

Coffee PotServing a selection of hot and cold food, snacks and beverages.Monday – Friday:
9.30am – 2pm

Patient menus and allergen information

Patient meal times

When an inpatient at SWB, the Trust provides a scheduled patient catering service for all inpatients and relevant day case patients at all times.

Scheduled meals and/or snacks will be delivered according to agreed schedules as follows:

Breakfast – 7.30am Continental Breakfast – A choice of cereals or toast and preserves.
Lunch – 12:30pm Light Lunch – A choice of soup and sandwiches, salad or jacket potato and fillings, with a cold dessert.
Supper – 5pm Substantial Supper – À la carte menu, main course, potatoes, vegetables and hot dessert with custard.

Patient snacks are also available on in-patient wards for consumption between mealtimes

At SWB, with the assistance of the nursing staff, all in patients order their chosen meal via the menu iPads twice daily for lunch and supper services.

Electronic ward meal ordering allows patients to order their preferred meal as close to the point of service as possible, including allergenic and dysphasic diets levels 7,6,5,4


All reasonable precautions have been taken to prevent cross contamination in the raw materials used during the manufacturing process of our meals however due to the nature of the catering practices we cannot guarantee that the meals are free from allergens therefore we provide an allergy free patients menu with externally purchased allergy free meals.

If you have a known food allergy or food intolerance please inform a member of staff who will be able to offer further information

We accurately convey product data (ingredient and allergenic) as received from our suppliers of such products.

Dietery recommendations

It is important to eat a variety of foods to ensure you stay as healthy as possible.

We recommend that you eat, unless advised otherwise:

  • Bread, cereals, potato, rice or pasta with every meal
  • Include fish, meat, eggs, cheese, beans or pulses in your main meals
  • 8 portions of fruit and vegetables a day

Should you have any comments on our services or are not satisfied with your meals we would be pleased to hear from you, and a visit from a member of the catering team can be requested via the ward staff

Food Safety - Our Legal Duty

The Trust wholly accepts the legal duty to comply with the Food Safety Act 1990 and the Food Hygiene (England) Regulations 2006, including the Health Protection (Coronavirus Restrictions) Regulation 2020 the content of which is regarded as a minimum requirement.

In accordance with relevant legislation the Trust shall carry out its business hygienically and operate with due diligence at all times.

All retail units across SWB have achieved and maintained 5 star status from both Sandwell and Birmingham Environmental Health inspections

Costa Coffee

We are proud to be in partnership with Costa across Sandwell, City and Rowley Regis Hospital sites.

We have the traditional Barista machines at the following locations;

  • BTC Costa – City
  • Boaters Café – City
  • OPD – Sandwell

We have the automatic ‘bean to cup’ machines at the following locations;

  • Arches Café – City
  • Coffee Culture – City
  • Costa Main Reception – Sandwell
  • Rowley Regis Coffee Pot – Rowley Regis