Sep 20th 2019

NHS Heroes: Matron who keeps Trust ticking out-of-hours

It’s just past midnight and it’s eerily quiet on the main spine at Birmingham’s City Hospital, with no sign of the usual hustle and bustle of the day.

Yet Matron Becky Bloore continues to go about her business to ensure patient safety is maintained during the later hours of the day and into the night.

Becky, 41, heads up the Hospital @ Night service and the out-of-hours Clinical Nurse Practitioners. She has the responsibility of keeping things running from both a clinical and site management perspective both at City and Sandwell Hospitals.

The mum-of-two, who has worked for the NHS for 20 years, said: “The team is the first point of contact for the wards out-of-hours, both clinically and managerially.

“We manage the hospital site, and are the most senior nurses on duty. We can be dealing with staffing (nursing and medical), complaints, incidents of violence and aggression, response to fire calls, capacity and flow.

“Clinically I can review a patient performing a full clinical assessment, order and interpret a test, escalate care accordingly, make a management plan for the patient and prescribe the right medication.”

She added: “I can honestly say no two shifts are the same which is what makes my job so exciting. Every day brings a new challenge which I learn from. I feel I am in a very privileged job role.

“And I really enjoy seeing the patients I have treated getting better. I also love teaching and supporting students and colleagues with their development which include my team.”

As if her job isn’t challenging enough, Becky isn’t shy with taking on more.

“I will soon be starting my Master’s degree in advanced clinical practice,” she added. “This will be quite challenging, but I am passionate about nursing and the job I do and motivated enough to make changes to improve on the service we deliver. I think my career highlight has to be becoming the matron for the clinical nurse practitioner team.”

When she isn’t busy working nights, Becky enjoys going to the gym and family holidays with her two children aged 11 and five and her partner of 15 years.

So who is Becky’s hero? “It has to be my mother-in-law,” she added. She had the most amazing strength inside. She battled with poor health for many years but never stopped spending time with her grandson who was only three when she passed away.

“Despite all the pain she suffered she continued to have the biggest heart I’d ever seen, would do anything for anyone and nothing was too much trouble. That’s inspiring.”


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