Blog Archives

Alternatives to Emergency Departments

Sunday, April 14th, 2019

Our Emergency Departments at Sandwell and City Hospitals are currently very busy. Please only visit our Emergency Departments if your condition is serious or life threatening.
There are a number of alternative healthcare services you can use for treatment.

Walk-in centres
They are open seven days a week and services are located at:

  • Urgent Treatment Centre, Sandwell Hospital, Little Lane entrance, West Bromwich, B71 4HJ (open 9am-9pm)
  • Summerfield Urgent Care Centre, 134 Heath Street, Winson Green, Birmingham, B18 7AL (open 8am-8pm)

GP Practices
Most GP practices are offering weekend access. To find out if your practice is participating in this scheme please call the usual practice phone number and listen to the full instructions.

Alternatively, you can check your practice’s opening times via


This service is available 24 hours a day, seven days a week. Patients can get medical advice, self-care support, prescriptions and in some cases book appointments. Go to
Patients can also download the Ask NHS App.

There are a number of late night pharmacies opening in the vicinity of Sandwell and City Hospitals. They are:

Late Night Pharmacy and Opticians
328-330 Dudley Rd, Birmingham B18 4HJ. 
0121 454 4466
Monday-Saturday: 8.30am-11.30pm.
Sunday: 10.30am-8pm.

Al-Shafa Pharmacy,
93 Shireland Road, Smethwick, B66 4QJ.
0121 448 8665
Monday-Saturday: 9am-Midnight
Sunday: 10.30am- 8.30pm

Lloyds Pharmacy,
West Gate Plaza, 19 Moor St, B70 7AD.
0121 525 4928
Monday-Saturday: 8am-11pm
Sunday: 10am-8pm

Asda Pharmacy
Asda Superstores, Brickhouse Lane, Tipton, DY4 7HW.
0121 521 5340
Monday-Saturday: 8.30am-10pm
Sunday: 10am-4pm

For more information about pharmacy opening times see
For more information about MaKami pharmacy see

Healthcare Trust partners with Pride of Birmingham winner

Wednesday, April 10th, 2019

An award-winning women’s health campaigner has joined forces with an NHS Trust to help tackle period poverty.
Neelam Heera, who was given a Special Recognition Pride of Birmingham award, is working with Sandwell and West Birmingham NHS Trust (SWB) to promote the availability of free sanitary products for patients and staff.
Neelam, 29, who runs the charity Cysters which helps to spread awareness of reproductive health among Black Minority Ethnic (BME) women, said of the partnership: “Cysters is really pleased to be working with the Trust.
“We have already been actively working within the community to tackle period poverty by supplying donated products to those who need them most.
“By joining together we can ensure that we are able to help more people within the BME community, and handle the issue in a sensitive way that is also respectful to their culture.”
Period poverty is on the rise in the UK and Sandwell and west Birmingham is known to be one of the most deprived areas in the country meaning that many people will be struggling financially and not be able to afford to buy period products. This deprives them of their dignity and makes their lives difficult.
Nationally period poverty affects one in 10 women, with one in seven admitting to having had to resort to borrowing menstrual products from a friend, or use tissues or towels to manage their periods. Sandwell Council is also working with the Trust to create a Period Positive Borough, and is rolling out free period products in all secondary schools. 
Raffaela Goodby, Director of People and Organisation Development, who is advocating the period poverty campaign added: “We are really delighted and honoured to be working with Neelam and Cysters. I’m excited about how our partnership will reach the different communities in our area. 
“The aim of becoming period positive is to provide free and readily available period products to those who can’t always afford them.
“We also hope that the campaign will help reduce the stigma attached to talking about periods and monthly symptoms, and encourage our patients and staff to become more comfortable talking the support they need.”        
Local suppliers have been keen to join the campaign, with Asda Great Bridge working with Your Trust Charity, which is the registered charity for SWBH, to donate products.
From April signs will be on toilet cubicle doors across the Trust indicating where the products are available.

GP partnership contract awarded to Trust

Thursday, January 24th, 2019

A healthcare Trust has successfully secured a contract to run GP services in Sandwell and West Birmingham.
Sandwell and West Birmingham (SWB) NHS Trust will be responsible for running services in collaboration with Your Health Partnership across Sandwell and Broadway Health Centre in Birmingham.
The contract will take effect on 1 April, 2019, with the organisations delivering primary care services to approximately 16,000 patients from Great Bridge Health Centre, Parsonage Street and Summerfield GP Practice.
Trust Chief Executive Toby Lewis explained: “Our Trust believes in partnership and in diversity.  So we will work at scale with primary care in our networks and alliances across Ladywood, Perry Barr and Sandwell.  And we will continue to create deep working relationships with valued GP colleagues through mechanisms like these Alternative Provider Medical Services (APMS) contracts.  The new arrangements are a chance to do, to learn and to build trust.  We want to move fast to provide the very best long term conditions care for children and for adults that redefine traditional home and hospital boundaries.”
Dr Simon Mitchell, Executive Partner at Your Health Partnership said: “Your Health Partnership are delighted to have the opportunity to work with the Trust deliver Primary Care Services in West Bromwich. We have a well-established relationship with SWB and believe the opportunity to work together in this way will create lots of exciting new ways to improve the health of the patients whilst continuing to deliver great quality General Practice.”
This new contract offers the potential to shape primary healthcare provision locally. SWB NHS Trust and partners will embrace the opportunity to work differently which may see some patients having their care delivered by consultants in a primary care setting, and seeing increased consultant-led clinics opening closer to home, at their GP surgery.
For many patients, they will see the benefit of having almost all their NHS services (with the exception of mental health) delivered by one organisation that includes, primary care, acute and community services. The opportunity to build a meaningful data set for the patients registered with the health centres, will give insight into whether new ways of working improve health outcomes. 

(Left to right) GP Dr Manir Aslam with GP Imran Zaman, both from Broadway Health Centre, in Birmingham.

Dr Imran Zaman, GP at Broadway Healthcare Centre, said: “I am a firm believer that healthcare should be delivered as a whole and that’s why I’m very excited with this opportunity as it will deliver the integrated care model that we have always been talking about.
“I’m thankful to everyone who has been involved in making this partnership happen. Over the next couple of months and indeed in years to come, I hope that patients and staff will see the difference that this opportunity brings.”
Dr Manir Aslam, GP at Broadway Healthcare Centre, added: “We’ve been really fortunate to collaborate with the Trust to deliver this truly integrated care model.
“This partnership has tremendous benefits for patients and means that there will be joined-up services for patients, where their treatment plans will be designed by generalists and specialists from the Trust.
“We will definitely see a more seamless pathway for patients so they can be seen quicker and treated more effectively. From my point of view, this partnership shows the true meaning of integration and that’s the future of our healthcare service.”