Visiting Times [Updated: 29/04/2022]

Visiting restrictions during the COVID-19 Pandemic:

We have eased our visiting restrictions to allow inpatients on certain wards to receive one visitor for up to 30 minutes per day.

Patients can nominate two individuals who can visit for the duration of their stay, ideally from the same household.

To gain entry, visitors must ensure they do the following:

  • Use hand sanitiser upon entry to the site.
  • Wear a surgical face mask, supplied at the main entrance, whilst they are on our premises at all times including in ward areas.
  • Must be booked in advance by telephoning the ward where the patient is being treated.
  • Must be free of COVID-19 symptoms and must not attend if they are a household contact of a COVID-19 positive case.
  • On entering the ward, sanitise their hands.

We regret we are unable to allow visits by children (under 16 years) or those who are immunocompromised.

Visiting will not be allowed in the wards listed below unless it is for our most vulnerable patients, those who are at the end of life, and those with limited mental capacity. Any requests will need to be discussed with the ward manager:

City Hospital: AMU 1, D17, and D25.

Sandwell Hospital: AMU A, Newton 5, Lyndon 3.

The current visiting arrangements for paediatrics, maternity and critical care remain in place.

Visiting arrangements for end of life patients in critical care

The arrangements for visiting end of life patients in critical care have changed. Patients who are called to visit a loved one in the intensive care unit, because they are, sadly, dying and at the end of their life have new arrangements, facilitated by the critical care team as follows:

    1. Visits to people at the end of their life in critical care can have up to five visitors (next of kin or equivalent) but a maximum of three at the bedside at any one time (rotating between those waiting and those at the bedside).
    2. Additional people will not be able to remain within the critical care waiting room and are encouraged not to attend hospital.
    3. Visitors must be agreed when the request is made and cannot be changed.
    4. Visitors are allowed unlimited time at bedsides with patients.
    5. All visitors must be free of COVID-19 symptoms, and they must not attend if they are a household contact of a COVID-19 positive case.
    6. We regret children (under 16 years) or those who are immunocompromised are currently not allowed to visit.
    7. Visitors do not need to provide proof of negative lateral flow tests.
    8. All visitors must wear PPE.
    9. All visitors will receive a risk explanation from the critical care team.

Please be aware that if your loved one is moved from critical care to the ward for ongoing palliative (end of life) care this same level of access cannot be guaranteed – cases will be considered on an individual basis.
Routine daily visiting in critical care remains the same which is a one hour booked daily visit.


Please note that we will continue to review visiting arrangements regularly based on a risk assessment taking into account COVID-19 case rates in the community and numbers of cases in our hospitals.

To contact a ward for more detailed information please go through main hospital telephone numbers:

  • Birmingham City Hospital – 0121 554 3801
  • Sandwell General Hospital – 0121 553 1831
  • Rowley Regis Community Hospital – 0121 507 6300

General Visiting Practices: Currently Suspended Due To COVID-19

**Please note: The below is currently suspended due to COVID-19**

General Visiting Times

General Wards: 11am – 9pm
Surgical Wards: 11am – 12noon and 3pm – 9pm
Children’s Wards: 10am – 7pm (One parent can stay overnight and the other parent, carer or siblings can visit can visit any time but will need to leave by 11pm)
Maternity Unit: 1pm – 8pm (Husbands and partners may visit between 9am and 9pm)
Cardiology Wards: 2pm – 9pm
Rowley Regis Hospital: 11am – 9pm (excluding meal times see below)

Please contact the ward for more detailed information through our main hospital telephone numbers:

  • Birmingham City Hospital – 0121 554 3801
  • Sandwell General Hospital – 0121 553 1831
  • Rowley Regis Community Hospital – 0121 507 6300

Visitors are very welcome. We normally only allow a maximum of two visitors at a time. In most cases we do allow children to visit hospital wards but please discuss this with the nurse or midwife in charge of the ward before they come in.

We ask that visitors keep noise and disturbance to a minimum for other patients.

Visiting and protected meal times

In particular our wards have protected meal times when no visitors are allowed. These times are between 12 noon and 1pm and 5pm and 6pm.

This is so our nurses can concentrate on ensuring our patients receive the food and drink they need and helping those patients who need help to eat.

If it is necessary for visitors to come to one of our hospitals outside normal visiting hours, please speak to our ward staff to make arrangements.

When visiting our wards:

  • Activate the buzzer provided and wait to be admitted
  • Ensure no one enters the ward behind you
  • Wash your hands and use the hand gels provided on entering and leaving the ward
  • Please return any chairs you move to their original positions before you leave

Do not:

  • Sit on the bed
  • Visit if you have flu like symptoms or have been in contact with someone suffering from sickness or diarrhoea in the last 48 hours

Rest and recuperation are important for recovery, so we ask all visitors to respect our visiting hours.

Visiting restrictions due to infection

Sometimes it is necessary to stop all visiting to a ward. This usually only happens when we need to prevent the spread of infection.

There are many viruses which are common in the community and can easily be brought into hospital.

To prevent this visitors who have been in close contact with someone with sickness or diarrhoea are asked not to come into the hospitals.

We will keep our website up to date with information about wards that are closed to visiting and will keep our patients informed so that you do not travel to hospital to find you cannot visit your relative or friend.

Facilities for Visitors

Public toilets are available for the use of visitors. These are generally located on the ground and first floors of our hospitals. Visitors should not use patient toilets on the wards.

Visitors are welcome to use our restaurants, coffee areas and shops. Please see the restaurants and shops section of our website for more information.

Drinks and snacks can be purchased from vending machines at all our hospital sites.

A trolley service selling drinks, snacks and magazines regularly visits hospital wards.

There are cash point machines in the main entrance at Sandwell General Hospital and in the main corridor at City Hospital.