Our policy for patient information

We have a policy for producing information for patients that sets out how information should be researched, written, reviewed by patients and properly approved before it is used.

The health information we produce, and our policy for producing it, has also been certified as reliable by The Information Standard. The Information Standard is a scheme which helps the public and patients identify reliable, good quality, evidence-based information through the use of an easily recognised quality mark.

To be certified with the Information Standard, an organisation has to demonstrate that the information it produces is:

  • Clear
  • Accurate
  • Impartial
  • Balanced
  • Evidence-based
  • Accessible
  • Up to date

If you want to know more about The Information Standard and find out which other organisations are certified you can visit their website: http://www.theinformationstandard.org/

You can find out more about our standards and processes for producing information in our patient information policy. Please click the link below

Information for Patients Development and Distribution Policy



Sandwell and West Birmingham Hospitals NHS Trust shall hold responsibility for the accuracy of the information that the Trust publish and neither the Scheme Operator nor the Scheme Owner shall have any responsibility whatsoever for costs, losses or direct or indirect damages or costs arising from inaccuracy of information or omissions in information published on the website on behalf of Sandwell and West Birmingham Hospitals NHS Trust.