Visiting Times

General Visiting Times

  • When visiting our wards
  • Visiting and protected meal times
  • Visiting restrictions due to infection
  • Facilities for visitors

General Visiting Times

Visiting times on most wards are:

  • Afternoon 2.30pm – 4.00pm
  • Evening 6.00pm – 8.00pm

There are exceptions for the Critical Care Units, Paediatric wards, Maternity Units and Rowley Regis Community Hospital where the visiting times vary.

You can check the visiting times by looking at the ward you wish to visit on this website, or contact the ward for detailed information through our main hospital telephone numbers:

  • Birmingham City Hospital – 0121 554 3801
  • Sandwell General Hospital – 0121 553 1831
  • Rowley Regis Community Hospital – 0121 507 6300

Visitors are very welcome. We normally only allow a maximum of two visitors at a time and in most cases we do not allow children to visit hospital wards, with the exception of Paediatric and Maternity wards.

If children would like to visit please discuss this with the nurse or midwife in charge of the ward before they come in.

We ask that visitors keep noise and disturbance to a minimum for other patients.

Family/carers involved in care giving should negotiate flexible visiting with the senior nurse.

When visiting our wards:

  • Activate the buzzer provided and wait to be admitted
  • Ensure no one enters the ward behind you
  • Wash your hands and use the hand gels provided on entering and leaving the ward
  • Please return any chairs you move to their original positions before you leave

Do not:

  • Sit on the bed
  • Visit if you have flu like symptoms or have been in contact with someone suffering from sickness or diarrhoea in the last 48 hours

Rest and recuperation are important for recovery, so we ask all visitors to respect our visiting hours.

Visiting and protected meal times

In particular our wards have protected meal times when no visitors are allowed. These times are between 12 noon and 1pm and 5pm and 6pm.

This is so our nurses can concentrate on ensuring our patients receive the food and drink they need and helping those patients who need help to eat.

If it is necessary for visitors to come to one of our hospitals outside normal visiting hours, please speak to our ward staff to make arrangements.

Visiting restrictions due to infection

Sometimes it is necessary to stop all visiting to a ward. This usually only happens when we need to prevent the spread of infection.

There are many viruses which are common in the community and can easily be brought into hospital.

To prevent this visitors who have been in close contact with someone with sickness or diarrhoea are asked not to come into the hospitals.

We will keep our website up to date with information about wards that are closed to visiting and will keep our patients informed so that you do not travel to hospital to find you cannot visit your relative or friend.

Facilities for Visitors

Public toilets are available for the use of visitors. These are generally located on the ground and first floors of our hospitals. Visitors should not use patient toilets on the wards.

Visitors are welcome to use our restaurants, coffee areas and shops. Please see the restaurants and shops section of our website for more information.

Drinks and snacks can be purchased from vending machines at all our hospital sites.

A trolley service selling drinks, snacks and magazines regularly visits hospital wards.

There are cash point machines in the main entrance at Sandwell General Hospital and in the main corridor at City Hospital