Frequently Asked Questions (FAQs)
If you need to contact us, please use one of the telephone numbers below:
To make/change or cancel an appointment: 0121 507 4151
Sandwell and City Hospitals: 0121 554 3801
Birmingham Midland Eye Centre (BMEC) : 0121 507 4440
Rowley Regis Hospital: 0121 507 6300
Patient Advice and Liaison Service (PALS): 0121 507 5836
The NHS Appointments line: 0345 608 8888
Maternity: 0121 507 5923
For life-threatening emergencies, always dial 999
Please dial 111 if you seek urgent medical assistant but it is not a 999 emergency.
Frequently Asked Questions
If you have a specific enquiry, please check the questions below. If your question is not featured below, please submit your query using the contact form below. We aim to respond within five working days.
Please note: Requests for appointments cannot be made via this form and the Communications Team has no direct access to patient records. For appointment cancellations/rearrangements or if you have lost your appointment details please see the sections above.