Introduction to Your Trust Charity

Sandwell and West Birmingham Hospitals NHS Trust is an integrated care organisation.  We are dedicated to improving the lives of local people, to maintaining an outstanding reputation for teaching and education, and to embedding innovation and research.  We employ around 7,500 people and spend around £430m of public money, largely drawn from our local Clinical Commissioning Group.  That Group and this Trust is responsible for the care of 530,000 local people from across North-West Birmingham and all the towns within Sandwell.

We have developed a set of care promises to reflect how we expect our staff to treat patients, visitors and each other. The nine care standards, or promises are:

  1. I will… make you feel welcome
  2. I will… make time to listen to you
  3. I will… be polite, courteous and respectful
  4. I will… keep you informed and explain what is happening
  5. I will… admit to mistakes and do all I can to put them right
  6. I will… value your point of view
  7. I will… be caring and kind
  8. I will… keep you involved
  9. I will… go the extra mile

The Trust Charity

We work to add value to the patient experience in Sandwell and West Birmingham. In partnership with a range of community stakeholders, we raise vital funds to ensure the best clinical and patient service provision possible for children and adults alike.

The Trust Charity supports vital services at City Hospital, Sandwell General Hospital, Rowley Regis Community Hospital, Leasowes Intermediate Care Centre and, of course, the newly commissioned Midland Metropolitan Hospital in Smethwick, which will open in October 2018.  Our work also includes supporting specialist facilities such as the Birmingham Midland Eye Centre, Sandwell Community Services and the Birmingham Skin Centre.  All of which is essential in an area where deprivation is high and 28% of children live in poverty.

Our mission is:

“To enhance the experience of all people using our hospitals including staff, patients and their families. We will do this by providing additional facilities and supporting innovative projects that create a comfortable and secure environment.”

All funds raised are spent locally under the direction of the appointed Charitable Appeals Committee and much has been achieved including;

  • The purchase of specialist equipment which enables jaundiced babies to be held when receiving urgent treatment and care.
  • The commissioning of an innovative, pharmacy-led, diabetes renal clinic which enables kidney patients to access quality care in the community.
  • A pioneering programme of intervention, in partnership with Sandwell Women’s Aid, aimed at tackling domestic abuse and inter-personal violence, so those at risk form abuse can live safely and without fear.

You can support all of this and more by making a donation, organising a fundraising activity or leaving a legacy. Please contact our team for more details.