Visiting Times

Visiting restrictions:

We have further eased visiting restrictions with a number of changes below:

  • Patients can now receive up to two visitors per day for one hour. A child can attend as one of the two visitors and remains the responsibility of the parent/guardian.
  • Visiting appointments must continue to be booked with the ward, as they are currently. Visiting hours are between 11am – 7pm.
  • Patients attending the A&E department, urgent care centres or outpatient clinics can be accompanied by a visitor.

When visiting our hospital, please ensure you follow the infection control guidance in each area.

Please note: Currently, patients and visitors attending clinical areas within our healthcare settings must wear a face mask. 

Visitors who are unwell or experiencing COVID-19 symptoms are asked not to attend our sites at present.

To book your visit to an inpatient ward, please ensure you contact the relevant ward directly by calling 0121 554 3801 and asking for your call to be put through to the relevant ward.

Please note that visiting is further relaxed for those at end of life, children and those who lack mental capacity. Extensions to our general visiting arrangements can be considered for other vulnerable patients.

Visiting arrangements for end of life patients in critical care - as of 29/04/22

The arrangements for visiting end of life patients in critical care have changed. If you are called to visit a loved one in the intensive care unit, because they are, sadly, at the end of their life have new arrangements, facilitated by the critical care team as follows:

    1. Visits to people at the end of their life in critical care can have up to five visitors (next of kin or equivalent) but a maximum of three at the bedside at any one time (rotating between those waiting and those at the bedside).
    2. Additional people will not be able to remain within the critical care waiting room and are encouraged not to attend hospital.
    3. Visitors must be agreed when the request is made and cannot be changed.
    4. Visitors are allowed unlimited time at bedsides with patients.
    5. All visitors must be free of COVID-19 symptoms, and they must not attend if they are a household contact of a COVID-19 positive case.
    6. We regret children (under 16 years) or those who are immunocompromised are currently not allowed to visit.
    7. Visitors do not need to provide proof of negative lateral flow tests.
    8. All visitors must wear PPE.
    9. All visitors will receive a risk explanation from the critical care team.

Please be aware that if your loved one is moved from critical care to the ward for ongoing palliative (end of life) care this same level of access cannot be guaranteed – cases will be considered on an individual basis.
Routine daily visiting in critical care remains the same which is a one hour booked daily visit.

Please note that we will continue to review visiting arrangements regularly based on a risk assessment taking into account COVID-19 case rates in the community and numbers of cases in our hospitals.

To contact a ward for more detailed information please go through main hospital telephone numbers:

  • Birmingham City Hospital – 0121 554 3801
  • Sandwell General Hospital – 0121 553 1831
  • Rowley Regis Community Hospital – 0121 507 6300 (Not evenings or weekends)