Lyndon 4 is a busy medical and cardiology ward for short-stay patients. The ward has 26 beds with extra beds in the winter. There is a team of cardiology consultants and general medicine consultants who see patients on a daily basis.
Each patient is under the care of a senior doctor, known as a consultant. Working with the consultants is a house officer (junior doctor), senior house officer and a variety of registrars and staff grades. There is also a team of medicine consultants and cardiologists.
You will be allocated a trained nurse and nursing auxiliary for the bay or side room that you are in. They will introduce themselves at the start of their shift. They also wear name badges to help you identify them.
The ward matron for Lyndon 4 is Debbie Fretwell. The senior sister is Vicky Howard.
Other Healthcare Professionals
Physiotherapist and Occupational Therapists also visit the unit to see patients and talk with carers and relatives.
Hospital Macmillan Nurse
The hospital Macmillan nurse service supports patients, their families and carers, who are experiencing cancer in their lives from the time of diagnosis to any stage of the disease. If you feel you would benefit from their support, please ask the nursing staff to arrange a visit.
If any practical or domestic difficulties arise due to you being in hospital or if you are worried about how you will manage when you get home, the hospital social worker may be able to help, just ask the nursing staff for further help.
You may also have contact with members of staff from other areas who may not have specific uniforms eg, pharmacist, dietician, social workers, discharge co-ordinators. Please feel free to ask to see their identification/name badges if you wish.
All our staff wear identity badges saying who they are and what they do. You can ask to see their I.D before they examine you.
Please feel free to share your experience of being a patient on Lyndon 4. Please e-mail your views to email@example.com
You and your family/friends will be welcomed by a member of our friendly staff who will then take you to your allocated bed and you will be nursed in either an all male or female bay. The nurses will introduce you to the ward and routine, with your consent a series of assessments will be completed about your general health, checking your blood pressure, temperature, pulse, respiration, obtaining urine sample, measure your height and weighing you. You will be kept up to date with your treatment plan during your stay on the ward.
Your name and the name of your consultant will be displayed on the board above your bed.
If at any time you need a nurse, press the large orange button on the bedside handset. A red light will appear, and at the same time a bell will ring intermittently until the nurse turns it off.
Please be aware that the Trust is now a smoke free NHS. Smoking is not permitted in any building or within the grounds of any of our sites. You can smoke in specified smoking shelters outside the hospital building, speak to your ward staff for details. Information and support is available to any patients who wish to stop smoking. Nicotine replacement therapy is available to help reduce your cravings during your stay.
The Trust has a Zero Tolerance policy toward violence, threatening behaviour, physical, verbal, racial abuse or discrimination against/by staff, patients or visitors.
Patient ID Bracelets
Patient ID Bracelets are worn to ensure correct identification and safeguard misidentification errors before undergoing any procedures, such as, receiving medication or taking you to the Theatre.
Only the following information will be recorded onto the ID bracelet:
1. Last Name
2. First Name
3. Date of Birth
4. Patient’s Hospital Number or NHS number (when available)
5. NHS Number (when available)
Should the ID bracelet become illegible or be removed, please let staff know.
Life on the Ward
Meal times on the ward are as follows:
Breakfast: 8.00 am
Lunch/Dinner: 12.00 pm
Supper: 5.00 pm
You will be asked to choose your meal either in the morning or the night before. If you have any special requirements, or can’t see anything on the menu that suits you, please tell the ward staff. Special menus are available on request; these include vegetarian, kosher, afro-Caribbean and halal meals.
We prefer that patients and visitors do not bring any food items into the hospital, however you may discuss with the nursing staff ‘safe foods’ which may be brought into the Hospital. Food items must not be stored in or on the patients locker except for recommended ‘Safe Foods’ that nursing staff have agreed to with patients/visitors.
The Trust does not allow or provide facilities for re-heating food and regretfully does not allow drinks to be served to relatives/visitors paid or unpaid.
Ward rounds will take place at approximately 8.00 am. We invite you to share your opinions and where previously arranged, your family can to listen to the treatment that is to be planned.
Leaving the Ward
The nurses caring for you are responsible for your safety and well-being during your stay. If you wish to leave the ward, please tell one of the nurses where you are going.
Unless you are medically advised not to, it is advisable to move around regularly to encourage circulation, prevent stiff joints and reduce the risk of pressure sores.
Please tell us if you are taking any regular medications, and if you have brought them with you, please pass them to a member of staff who will store them safely. Nursing staff administer medication regularly, usually before mealtimes and last thing at night. If you need it between these times, please let the nurses know.
Tablets and medications
Some of the tablets used before admission may need to be changed in hospital, others may look different but may contain the same drug that was used at home. When you leave, we will give you a week’s supply of the tablets you need to keep taking. If you are unsure, please ask one of the nurses.
If you need pain relief, it is readily available, please ask a member of the nursing staff. Most pain relief is given at meal times, but please let somebody know if your pain is not well controlled.
We have a pain specialist nurse, who can give expert advice to help eliminate pain and make you more comfortable.
It may be difficult to get to sleep in the hospital if you have problems please tell nursing staff, who can advise you, and if needed can give sleeping tablets, or a cup of tea!
Discharge planning will begin as soon as you arrive in hospital, your nurse will co-ordinate this. This may involve other members of the nursing and medical team.
During your stay, it may be necessary to transfer you to another ward. This depends on the length of your stay and we will try to keep moves to a minimum.
If you can get in a car, we ask you to arrange for a family member or friend to pick you up. If you cannot travel by car or nobody is available to pick you up, we will arrange transport home from the hospital. This may be a hospital car, ambulance or similar depending on your need.
Sickness benefits claim
Please ask one of the nurses if you need a sick certificate for your place of work.
If a follow up is necessary, an appointment will come in the post to you at home. If you have asked to see your GP,
please contact your surgery direct.
You will need to bring several things with you to the hospital, or have a friend or relative bring them for you. We suggest you bring:
• Any hygiene products (such as pads)
• Any medicines or tablets you are taking
• Pyjamas or night-dress
• Dressing gown and slippers
• Daywear – tracksuit or comfortable clothes
• Toothbrush and toothpaste
• Soap and deodorant
• Shaving equipment if appropriate
• Sanitary products if appropriate
• A book or magazines
• Spectacles if you need them
• Small amount of change for newspapers or bedside TV and telephone
• Bath towel and a flannel or sponge
• Tissues or disposable wipes for hand and personal hygiene
• Bottle of squash
• Walking aid – frame, stick, crutches – if you need them
• Large amounts of money
• Valuables such as jewellery
• Television or radios
Lyndon 4 is located on the 4th floor of the main building at Sandwell Hospital.