Car Parking and Travel
Car parks are situated near the main entrance of each hospital. Vehicles are parked at owners’ risk. Spaces for disabled badge holders are at various points around our sites.
For convenience patients and visitors can now tap in and out on their credit/debit card to save on taking a ticket. Alternatively, they can take a ticket and pay by credit/debit card at the exits of the car parks as well as by cash at the traditional pay stations around site.
The car parks operate a pay on foot facility except for two pay and display car parks at City Hospital. One is directly in front of the Main Entrance for blue badge holders only, and the other is by Hearing Services.
Following its opening this year, City Hospital also has a multi-storey car park available for use.
Please note: The mult-istorey car park at Sandwell Hospital is only available to staff.
Besides the car park outside the main and outpatient entrances, patients and visitors attending Sandwell Hospital or the Lyndon Primary Care Centre are able to access the All Saints car park, situated on Little Lane, opposite the Emergency Department.
Visitor Charges
The visitor charges are:
Standard tariff for City Hospital and Sandwell Hospital
Up to 15 minutes FREE
Up to 1 hour £2.80
Up to 2 hours £3.90
Up to 3 hours £4.40
Up to 5 hours £4.80
Up to 24 hours £5.30
Tariff for Rowley Regis Hospital
Up to 15 minutes FREE
Up to 6 hours £2.80
Up to 24 hours £5.30
Season tickets
3 days £9.20
7 days £18.50
3 months £43
Disabled Parking
Parking for Blue Badge Scheme users is free and is located as close to main hospital buildings as possible. Please display your blue badge clearly whilst parked on site and show your blue badge to the camera at the exit barrier to leave.
Patients on benefits
Patients on a low income who are entitled to qualifying benefits, or receive income support, can claim for reimbursement of bus fare or receive a ticket to allow free exit from hospital car parks. Bring proof of your benefits/income support to one of the following places:
• Birmingham Treatment Centre reception
• Birmingham and Midland Eye Centre general office
• City Hospital Cash Office (ground floor, main corridor, near the Medical Assessment Unit)
• Sandwell General Hospital main reception
• Rowley Regis Hospital main reception
For further information on the Healthcare Travel Costs Scheme and to check qualifying benefits, please visit https://www.nhs.uk/nhs-services/help-with-health-costs/healthcare-travel-costs-scheme-htcs/
Frequent Outpatient Attenders
If you attend outpatient appointments three or more times per month for a period of at least three months (eg nine or more appointments per three month period) you can reclaim the cost of your parking. You must ensure that you ask for (and retain) a receipt at the pay station each time you pay for your parking. Once you have reached the nine appointments in three months please take your nine parking receipts and proof of your nine appointments (this might be appointment letters, cards or text messages) to one of the following places to claim your refund:
- Birmingham Treatment Centre reception
- Birmingham and Midland Eye Centre general office
- City Hospital Cash Office (ground floor, main corridor, near the Medical Assessment Unit)
- Sandwell General Hospital main reception
- Rowley Regis Hospital main reception
The application form to reclaim can be found here: Frequent Outpatient Attenders parking reclaim form v5
Parents of sick children staying in hospital overnight
We offer free parking for the parent or guardian of a child or young person, under 18 years of age, who is admitted as an inpatient at hospital overnight. The parent or guardian can receive free parking between the hours of 7.30pm and 8am while visiting the child. This applies to a maximum of two vehicles per child or young person. Please ask a member of staff on the Neonatal or Children’s Wards for your car park exit ticket.
Parking Charge Notices
Parking Charge Notices (PCNs) may be issued if a vehicle causes an obstruction or if a permit or pay and display ticket isn’t displayed. Please note:
• Only vehicles displaying a valid blue disabled badge can be parked in a disabled bay.
• Vehicles must be parked in designated parking bays. Vehicles must not be parked on double red/double yellow lines or yellow hatched areas.
• Vehicles must not cause an obstruction, e.g. blocking building entrances, fire access/exit routes, cycle-ways, car park entrances, coned off areas and pavements/footpaths
If a vehicle breaches the Trust parking regulations a notice may be placed on it advising that an additional parking charge will be payable. The date, time, location, violation, vehicle make, model and registration will be recorded, and a photograph will be taken showing the position of the vehicle. The PCN will be attached to the windscreen. Payment of PCNs should be made to a third party contractor by telephone or online. The appeals process and method of payment is detailed on the reverse of the PCN. If you are not satisfied with the outcome, you can make a further appeal to the Independent Appeals Service (ISA). The Independent Appeals Service provides an Alternative Dispute Resolution (ADR) scheme for disputes. Open Parking may engage with the IAS ADR service at their discretion should further dispute arise over this charge in the future. The PCN is set at £60. If payment is received within 14 days from the date of issue, this will be reduced to £30. After 14 days, the full £60 charge is payable unless an appeal has been lodged within the 14-day period.
Security
Security officers are on duty at City and Sandwell Hospitals 24 hours per day, 365 days per year. Intercoms are linked directly to Security from entry/exit barriers and the pay on foot machines. All car parks at City and Sandwell Hospitals are illuminated at night, monitored by CCTV and patrolled regularly by security officers.
The Trust has installed electric vehicle charge points to reduce our impact on the environment and support staff and the public in charging vehicles on our hospital sites. The Trust has multiple 7WK sockets (a dual charging unit at City Hospital, two single charging units at Sandwell General Hospital and a dual charging unit at Rowley Regis Hospital).
The Trust is not able to offer guarantee of charging unit availability at any site and accepts no responsibility for any damages or loss as a result of using the charge point. Use of the vehicle charging point is at the risk of the vehicle driver. Damage allegedly caused by the vehicle charging point to the vehicle is a matter solely between the device manufacturer and/or the device manufacture company. Damage caused to the charging point by the user will be repaired at the expense of that user.
Location of charge points:
Rowley Regis Hospital has a dual charger that can be used by staff and the public:
Parking spaces and length of stay:
Electrical charging points will be given an allocated parking space for vehicles recharging and are available on a first come, first served basis. These spaces must only be used for vehicles that are in charge. The charging point parking area must be vacated (and left empty) immediately once the vehicle has reached a serviceable charge (i.e. sufficient to complete their next journey), this is to ensure that using the charging point is not abused as a means of obtaining a parking space for the day. The maximum stay is three hours. Parking penalties apply.
Out of courtesy to other users, please clearly display your mobile phone number in the vehicle so other users can contact you should they need to.
Loss of power:
The Trust runs regular generator tests at City Hospital and Rowley Regis Hospital which may interrupt power to the charge points. When the power resumes, the charging session should also resume.
Faults and any issues:
For any issues or faults, please contact GeniePoint support via the website, call or email:
Tel: 020 3598 4087
Email: geniesupport@chargepointservices.com
Cost of vehicle charging:
The user will be charged for the energy consumption during charging. Please see guidance below for staff and public use.
The current rate to charge is £0.30 per KWH and a transaction fee of £0.50 as at September 2017. For up to date pricing and to register, please visit www.cpsgenie.com. Once registered, you will also be able to access the wider GeniePoint Network charge points.
For more details on how to find us and travel via public transport, please go to www.swbh.nhs/uk/contact-locations/find-us
